Shipping Policy

Last updated: July 26, 2026

Thank you for shopping with Snappy Mood. We are happy to create your order especially for you.

Our products are made to order. This means each item is printed only after your purchase has been placed. Orders are produced, inspected, packed, and dispatched from the United States. This approach helps limit excess inventory and unnecessary waste.

Processing Time (Production)

All Snappy Mood products are made to order.

  • Orders are usually produced within 1–3 business days. During peak periods, such as holidays and major sales, production may take 3–5 business days.

Production time is separate from shipping time. Once your order has been completed and handed to the carrier, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

  • Standard shipping United States: Estimated delivery, 4–6 business days after production, depending on the destination and carrier
  • Standard shipping Canada: Estimated delivery,  6–9 business days after production, depending on the destination and carrier
  • Standard shipping UK & EU: Estimated delivery, 4–6 business days after production, depending on the destination and carrier

You'll receive tracking information as soon as your order ships. Delivery times are estimates and may be affected by carriers, customs, weather conditions, or busy periods.

Customs clearance may extend the delivery time. Import duties, local taxes, handling charges, or other customs fees may apply and are the responsibility of the customer.

All delivery periods are estimates only and cannot be guaranteed.

Shipping Rates

Shipping charges are calculated at checkout based on the delivery address, the products in your order, and the total package size.

Free standard shipping is available on orders of USD $75 or more to eligible destinations. Eligibility is shown during checkout. The minimum order value is calculated after discounts and before taxes.

Shipping Locations

We currently ship to the United States, Canada, the United Kingdom, selected European Union countries and selected other international destinations. The destinations currently available are shown in the country or region selector and during checkout.

If your country is not listed, please contact us at info@snappymood.com before placing an order.

Delays & Peak Seasons

Because every product is made after it is ordered, production or delivery may take longer during:

  • Holiday periods, especially November and December
  • Major sales or promotional events
  • Severe weather, carrier disruptions, or other circumstances outside our control
  • Customs inspections or import processing for international orders

We will do our best to keep your order moving and will contact you if we become aware of a significant delay.

Incorrect Address

Please review your delivery address carefully before completing your purchase.

If the customer provides an incomplete or incorrect address, Snappy Mood is not responsible for delays, failed delivery or delivery to the wrong location resulting from that error.

If the package is returned to the sender, the customer may be required to pay the additional shipping costs before the order can be sent again.

If you notice an error in your delivery address, contact us immediately at info@snappymood.com. We will try to update the address, but changes cannot be guaranteed once the order has entered production or been handed to the carrier.

This section does not apply when the delivery issue was caused by Snappy Mood, our production partner or the shipping carrier.

Lost or Damaged Packages

If your package arrives damaged, defective, misprinted or incorrect, please contact us as soon as possible so that we can review and resolve the issue quickly.

If your order has not arrived after the maximum estimated delivery period has passed, please contact us so that we can review the tracking information and investigate the shipment.

Please include:

  • your order number;
  • a description of the issue;
  • clear photographs of the product and packaging if damage is involved; and
  • the tracking information, where available.

Please do not return the item unless we ask you to do so.

We will review the information and contact the carrier or production partner where necessary. If the package is confirmed as lost, damaged, defective, misprinted or incorrect, we will provide an appropriate solution in accordance with applicable law. This may include a replacement or refund at no additional cost.

Your mandatory consumer rights are not affected.

The Snappy Mood Team

Company: FM-Deal
Snappy Mood is a tradename of FM-Deal
Website: SnappyMood.com
Address: Thorbeckelaan 601, 2564 CE, The Hague, The Netherlands
CoC: 27194074
VAT number: NL002042520B57
Email: info@snappymood.com
Phone: +31 70 250 5724